This policy explains how contact information and inquiry details may be used when visitors ask Libbey about glassware, tableware, drinkware programs or service support. We collect only the information needed to respond to a request and improve the usefulness of our communication.
Forms may collect your name, email address, phone number, topic of interest and message. Server logs may record basic technical information such as browser type, page viewed and time of visit for security and maintenance.
Information is used to answer inquiries, provide product guidance, route requests to the right team and maintain website operations. We do not ask for sensitive payment details through the inquiry forms on this website.
Information may be shared with service providers who help operate the website or manage responses. These providers are expected to handle information only for the purpose of supporting the requested service.
You may request updates to contact details or ask that we stop using your information for follow-up communication. Use the contact page to submit privacy questions or communication preferences.